Social Needs Screening: A Readiness Checklist
A screening question about food, housing, or safety is a promise that something will happen next. This checklist covers what to have in place, domain by domain, before the first question is asked.
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What Happens After the Rent Is Approved?
California’s Transitional Rent benefit is a significant step. An approval is one event in a long sequence, and the rest of the sequence decides whether anyone ends up housed.
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It Was Hard to Get an Answer
“It was hard to get an answer” can describe five different problems, and each one has a different fix. Survey comments become useful when they stay attached to the step that failed.
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The Promise You Make at the Folding Table
Outreach is where an organization makes a promise. Whether the promise is kept is decided later, often on a phone line the outreach team does not control.
