Professional experience
Experience across healthcare operations, social services, population health, community outreach, and quality improvement.
Operational Standards Evaluator
Independent Contractor | 2025 to present
Conducts quality assurance reviews across medical offices, hospitals, and community clinics. Evaluates documentation, care coordination workflows, regulatory alignment, and performance indicators, then develops actionable recommendations to improve service delivery and continuity of care.
Social Services Director
Community Connect Action | 2023 to 2024
Led a multidisciplinary team of 11 across a regional program. Managed supervision, performance reviews, staff development, program assessment, recruitment, and partnerships with healthcare providers, nonprofit organizations, and government agencies.
Community Outreach Enrichment Director
Lakeside Medical Associates | 2017 to 2020
Designed and implemented regional outreach strategies, developed public education materials, and built partnerships with community organizations, businesses, healthcare providers, and government agencies to strengthen participation and awareness.
Population Health Program Project Manager
Regal Medical Group | 2014 to 2017
Advanced through three promotions while supporting high risk patient populations, managed care requirements, service referrals, insurance authorization, and in home care coordination. Increased in home visits from 23 percent to 48 percent in one month and reduced excess drive time and mileage by 15 percent.
Healthcare and program expertise
Prior authorization coordination, insurance verification and eligibility review, CPT and ICD 10 familiarity, medical necessity documentation, electronic health records, population health program management, healthcare compliance, quality assurance, and clinical documentation review.
Tools and languages
Microsoft Office, Google Workspace, SPSS, QDS, and Microsoft Visio.
Languages: English and Farsi